As wedding and event season gets into full swing, I want to take some time over the next few weeks to remind you of key mistakes to avoid when selecting an event rental company. One of the biggest mistakes you can make is not making sure you understand the company’s cancellation/date change/item change policy. What happens if an unforeseen circumstance requires you to postpone or even cancel your event? Before you sign a contract, you need to know what the company’s policy is if you have to change your event date or even cancel your event.
Many rental companies require some type of non-refundable deposit to establish your event on the company calendar, so make absolutely sure you understand their policy before you commit to making a deposit on your rentals. If you have to change the event date, can your deposit be applied to the new date? If you have to cancel your event is it possible to have a portion or all of the deposit refunded if the event is cancelled within a certain time period? If the contract doesn’t state whether or not the deposit is refundable, be sure to inquire and get the answer in writing.
Also make sure you know how close to the event date you can make changes to your event order. What if you decide to go with silver instead of gold chiavari chairs 1 month before the event? What if you receive a cash windfall and decide to double your event guest count the week before the event? (Wouldn’t that be sweet?!) You need to know how the company handles changes to event rental orders before you sign on the dotted line.
Remember, when in doubt, ask about! If you’re not comfortable with the responses you’re getting from event rental companies, ask trusted professionals in the industry for recommendations. More than likely, you’ll get some great advice and help along the way! Next time we’ll talk a little bit about protecting yourself against damages that may occur to items you rent for your next event.
Have questions about event rentals? Please feel free to email or call me so we can chat – I’d love to hear from you!
© 2011 Cheryl Estes, SweetSeatsAtl.com
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Stylish Seating Expert Cheryl Estes publishes the “Sweet Seats” bi-weekly e-zine. Get your FREE e-guide: “Top 7 Mistakes to Avoid When Selecting an Event Rental Company” at www.SweetSeatsAtl.com